Terms & Conditions

Welcome to GoTaxi. By accessing or using our app, website, or services, you agree to be bound by these Terms and Conditions. Please read them carefully before using GoTaxi.

1. Definitions

2. Use of Service

Users must be at least 18 years old and provide accurate personal and payment information. Misuse, fraud, or violation of traffic or safety laws may result in account suspension or legal action.

3. Booking and Payments

4. Cancellation Policy

Users may cancel bookings as per the cancellation window shown in the app. Cancellations beyond the permitted time may incur charges. Please review our Refund Policy for more details.

5. Limitation of Liability

GoTaxi acts only as an intermediary between riders and drivers. The company is not liable for accidents, delays, loss of property, or third-party misconduct during trips. Users are advised to verify driver and vehicle details before boarding.

6. User Responsibilities

7. Privacy

Your use of the service is also governed by our Privacy Policy. Please review it to understand how your data is collected and used.

8. Modifications

GoTaxi reserves the right to modify these Terms at any time. Updated terms will be posted on this page with the “last updated” date.

9. Governing Law

These Terms shall be governed by and construed under the laws of India. Any disputes will be subject to the jurisdiction of courts located in Mumbai, Maharashtra.

10. Contact

For questions regarding these Terms, please contact us at legal@aviationgotaxis.in.